Home care in Bolton, from our Bolton team
Our Bolton office is an approved lead provider for Bolton Council, independently registered with the Care Quality Commission and run by a dedicated local team.

A registered manager who knows Bolton
The Bolton office is led by Registered Manager Jade Wallace, who has worked in domiciliary care for over 13 years, from care worker through compliance, coordination and management roles.
Every care package in Bolton is planned, delivered and quality-checked by this office's own team, so decisions about your care are made by people who know the area, the community and you.
Meet the Bolton Team- Registered Manager
- Jade Wallace
- Address
- First Floor, Unity House, Fletcher Street, Bolton BL3 6NE
- Phone
- 01204 650 511
- admin@jewelhomesupport.co.uk
- Office hours
- Monday to Friday, 9:00am to 5:00pm
Office hours are for calls and enquiries. Live-in, night-sit and end of life care visits run outside these hours where the service requires it.
Areas our Bolton office covers
What the Bolton office does differently
- An approved lead provider for Bolton Council, on top of our CQC registration
- Care plans built and reviewed by the local team who deliver them, not a call centre elsewhere
- The same small group of carers matched to you where possible, for continuity families can rely on
- Flexible visit lengths, from short welfare calls to full live-in care
Paying for care in Bolton
Bolton Council carries out care needs assessments for residents who want to explore council-funded support, and you can self-refer directly without a GP (see our guide to care needs assessments). NHS-commissioned health services for Bolton residents sit under NHS Greater Manchester Integrated Care Board. Plenty of families also pay privately, in which case our office can talk you through package options and costs at your free assessment.
Frequently Asked Questions
Call 01204 650 511 or send an enquiry through our contact page. We'll arrange a free, no-obligation home visit to talk through what support is needed, then put together a care plan before anyone starts visiting.
No. You can self-refer directly to us at any time. Many families also go through their local council for a care needs assessment first, which can help with funding, but it isn't a requirement to get started with us.
We cover Bolton and the surrounding areas, including Bromley Cross, Farnworth, Great Lever, Horwich, Westhoughton, Kearsley. If you're unsure whether your address falls within our coverage, just call the office and ask.
Yes. We're registered with and inspected by the Care Quality Commission, currently rated Good. Our full inspection report is available on the CQC website, linked above.
Talk to the Bolton Office
Call, email or send an enquiry, we'll arrange a free home visit to talk through what support is needed.
Call 01204 650 511Send an Enquiry